Custom Quotes
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Customers choose Quantum for their product innovation, the superior value they provide, and their outstanding customer support. Quantum is making it easy for customers to integrate security into their backup process. We look forward to working together to help our customers achieve success. (Quote by - Kevin Brown)
Men commonly think according to their inclinations, speak according to their learning and imbibed opinions, but generally act according to custom. (Quote by - Francis Bacon)
We encourage our customers to visit our shop and to see their truck being put together. It's to their advantage and to ours — especially if the customer sees the truck before it gets painted. There's not a lot we can do once the paint goes on. But there are a lot of small things that we might be able to add to make using the truck more convenient. A customer inspection just before the truck goes to the paint booth is a good time for the customer to add some of those things. (Quote by - Ken May)
This gives partners a reason to call on and continue being the technical advisers to these customers. Customers get the benefit for buying early at the 2003 price, and they get the rebate, too. Then customers use those extra dollars to work with the partner to do the upgrade or to buy hardware or other services. (Quote by - Margo Day)
I think AOL has been hammered a lot because of concerns about free (Internet) service, about their slowing growth internationally and a few other issues including broadband, .. But you can't argue with 18 million customers. And of course their customer turnover rate has never been (lower). So, the company is holding to their customers longer, they have a much larger base. I think (Chief Executive Officer) Steve Case will find a way to make it through these issues. (Quote by - Alan Braverman)
Big box just wasn't our strength. We are a men's and boy's specialty store focused on providing high quality clothing with custom tailoring. Our customer is king. When we had seven stores, communication between the stores and with our customers became more disconnected. We started to lose that great family 'camaraderie' that is essentially the key to our success. (Quote by - Paul Simon)
Customer is the king and kings don't behave like beggars. (Quote by - Madhawa Perera)
Have a place for everything and keep the thing somewhere else; this is not advice, it is merely custom. (Quote by - Mark Twain)
As a company we are committed to extending our industry leadership in Support Services by providing outstanding customer support. Our global support infrastructure gives us the power to deliver industry-leading support to help customers succeed. The global certification recognizes Oracle as an industry benchmark for delivering high-quality customer support and an outstanding customer experience anywhere in the world. (Quote by - Juergen Rottler)
United is committed to being an industry leader in customer satisfaction among frequent business travelers. Sean looks at our business through the eyes of our customers, and under his leadership, we will continue to create the experiences we expect for our customers throughout their journeys, develop products to meet their needs, and improve customer satisfaction. (Quote by - Dennis Cary)
Typically, self-service technologies provide very limited visibility into what customers are truly seeking; and more ineptly, search-based tools do not provide insight into the level of satisfaction achieved by the tool. The ASA differs by capturing each and every customer query, providing a real-time snapshot of customer concerns and offering advanced tools for the analysis and management of interactions. The result is not only improved performance to tens of thousands of self service support sessions each day, but a happier and more satisfied customer. (Quote by - Stephen Klein)
We have been working with customers for over 10 years implementing automated supply chain management techniques. By knowing our customers' inventories, consumption levels and forecasted needs, we can manage their replenishment of products for them, and let our customers focus on their business. It's convenient and the benefits to customers include significantly lower operational expenditures as well as increased service levels. (Quote by - Tom Ward)
As a managed service provider, we focus on customer availability throughout high demand periods. We spend time with each of our customers forecasting peak loads and attempt to accommodate as deemed necessary. For some customers it's just a matter of flexible bandwidth coverage for peak events while other customers require more grid related environments. It is not unusual for us to cluster robust hardware, software, security and balanced environments specifically geared towards the high demand. (Quote by - Chris Hanks)
It's our goal to be our customers' first choice for home improvement, and we are very pleased that our efforts are reflected positively in this year's customer satisfaction index. These results are consistent with positive feedback we're getting from customers in our own internal research. (Quote by - Jennifer Smith)
A few years ago, we launched a campaign that dovetailed with the latest Batman movie release. It was fun and cool, but it didn't drive real world relevance to our customers. The idea to use actual customer tapes came from our dealers and customers-they asked us to share their stories. (Quote by - Terry Sullivan)
Front Porch Digital has won the trust of the world's leading broadcasters because we back best-of-breed products with exceptional customer service. These new offices enhance our capabilities to support the many large and mission-critical archive customers we have and will add in these important markets. We will continue to enhance our deep expertise in sales engineering, delivery and support as we grow, and our high customer satisfaction scores validate this strategy. (Quote by - Rino Petricola)
Marketers are better in market themselves to the management then market the products to the customers. (Quote by - Madhawa Perera)
The idea was to leverage customer involvement in the Web site and use it as a marketing tool. Most recent surveys say customers are very interested in what other online shoppers have to say. They trust the voice of other customers more than they trust the retailer or manufacturer. (Quote by - John Lazarchic)
The effect a good representative can have on a customer's loan experience speaks volumes when it comes to satisfaction. The process of securing an equity loan can be complicated, so the loan officer can be seen as the 'saving grace' by a customer whose loan process has experienced some bumps in the road. We find that a representative who is courteous, friendly and keeps the customer well informed throughout the process can have a major impact on how the customer views the lending firm as a whole. (Quote by - Jeremy Bowler)
Take the course opposite to custom and you will almost always do well. (Quote by - Jean Jacques Rousseau)
When the goal is to simply automate more functions, essentially adding more paths for the customer to take in self-service channels, companies risk further frustrating customers by making the experience more complex and lost in the maze of self-service roadblocks. By looking at particular customer segments and what self-service options that segment needs [and] wants before adding them, leading companies consistently get a much higher usage of that particular function and greater satisfaction from the customer. (Quote by - Robert Wollan)
Even with those advances most manufacturers are not making a great deal of money and customers aren't happy, .. Lean consumption involves solving customers' problems completely, not wasting their time, providing exactly what the customer wants, in a location they prefer and a timeframe they need. And finally it is helping customers reduce efforts to solve their own set of problems. (Quote by - James Womack)
Year after year, Brink's Home Security delivers a consistent, positive experience to customers through its call center operations. Brink's demonstrates a remarkably solid commitment to the satisfaction of their customers. Brink's customers give high ratings for their interactions with the customer service representatives and are particularly pleased with the timely resolution of problems and the convenience of service hours. (Quote by - Steve Kirkeby)
Custom meets us at the cradle and leaves us only at the tomb. (Quote by - Robert Green Ingersoll)
Custom governs the world; it is the tyrant of our feelings and our manners and rules the world with the hand of a despot. (Quote by - J. Bartlett)
Profits are related to customer retention. Customer retention is related to employee retention. Employee retention may or may not be related to benefits, but benefits could be part of the package that causes people to stay and -- by the way -- engage in discretionary effort. .. If you go into any organization that's customer-facing, you can tell in five minutes when the employees are feeling abused. They retaliate on the customers. (Quote by - Jeffrey Pfeffer)
We continue to deliver strong revenue growth as companies respond to the need to upgrade their networking infrastructure to meet the increasing demands of voice, video and data traffic over their networks. Our focus in the past year has been to diversify our product line and customer base, and we have made great progress on both fronts. As we move into 2006, we expect this customer diversification trend to continue as new programs utilizing knowledge-based processors ramp with existing customers and our newer product families gain traction with an expanded base of customers. (Quote by - Ron Jankov)
Innocence is just our default setting; our environment has a lifetime to customize us to it's liking. (Quote by - Cesar Riojas III)
It was necessary to establish a state-of-the-art service bureau in North America to meet the demands of customers that want to build their revenue-assurance programs via a managed-service model. The 'pay as you go', value-driven alternative to traditional licenses provides customers with a low-risk, low-cost deployment option to large, up-front capital expenditures. Customers can choose a system that they own and operate themselves or a bureau that Azure manages on their behalf. (Quote by - Steven Bruny)
There is nothing that strengthens a nation like reading of a nation's own history, whether that history is recorded in books or embodied in customs, institutions and monuments. (Quote by - Joseph Anderson)
Men will sooner surrender their rights than their customs. (Quote by - Moritz Guedmann)
That is an important area for us, for customer loyalty and customer satisfaction, to stand behind our products not just through the warranty period but beyond. We want our customers to remain loyal to us, so that when they get into their next purchase cycle, they've had a good product experience with us. (Quote by - Jim Kahler)
If the objective of "Penn Traffic to Further Increase Focus on Its Customers" is actually followed, this should be the perfect strategy for the chain. Let the retailer work on what should be their competitive advantage and the most important part of their business -the customer. (Quote by - Gene Detroyer)
If you can tailor your products to the customers, if you are designing products that customers want and you are providing customer value to them, they are going to remain customers ? even if you have to bargain with them a little bit. (Quote by - Christine Wilson)
The fact that we have such a small customer base continues to be our biggest weakness here. Take a place like Richmond, where they've got one treatment plant, and 100,000 customers - and here we're trying to do four treatment plants with 7,000 customers. The cost impact per customer is significantly higher for small facilities. (Quote by - Ken Fanfoni)
Custom is the plague of wise men and the idol of fools. (Quote by - Thomas Fuller)
Compliance is definitely a big driver of this. One fundamental [Sarbanes-Oxley requirement] is, if it is a public company, to report to Wall Street how many customers you have; because people are making investment decisions as to whether your customer base is going up or down. If you have no idea how many customers you have because you have acquired different companies, then you potentially have a compliance issue there. (Quote by - John Radcliffe)
With Instant Coupons customers can determine the domain price and quantity limit that best suits their need. The dynamic pricing model can scale to an individual customer's requirements/budget. The custom coupon pricing is set in real-time and clients can immediately start registering domain names at the discounted pricing based on the coupon they created. (Quote by - Terry Kocek)
Custom has furnished the only basis which ethics have ever had. (Quote by - Joseph Wood Krutch)
Our New York customers are among the most demanding and tech savvy in the nation and, while other wireless carriers play catch-up, we will continue to deliver the reliable and innovative services our customers demand. In 2006, we'll continue to focus on the fundamentals of our business - providing the best network, superior customer service and advanced, innovative products and services - day in and day out, one customer at a time. (Quote by - Charles Hand)
Because Aspect Software understands the challenges that our customers face in finding the right balance between meeting consumer demands and managing the realities of the top and bottom lines of their businesses, we are committed to delivering solutions that help our customers achieve their customer interaction goals. Our strong 2005 financial results demonstrate successful execution on this philosophy and the market should look for more of the same from Aspect Software in 2006. (Quote by - Jim Foy)
Microsoft is pleased that customers using SMS 2003, including our recently announced SMS 2003 R2, can take advantage of the new capabilities delivered through Intel AMT and Intel's Professional Business Platform via the Intel-developed add-on software for SMS. This enables customers to better manage their environments and computing infrastructures by reducing many challenges they face today. Similarly, Microsoft is increasing its investments in the Microsoft System Center family of products to address resource optimization and virtual machine life-cycle management so customers can manage their physical and virtualized environments from one toolset. (Quote by - Bob Muglia)
The next logical extension to comprehensively deliver value to our customers was to become part of a larger network that helps our customers successfully meet international transportation and logistics challenges. Descartes, like us, is focused on delivering value to our customers while enhancing the services available over the Global Logistics Network for tomorrow's cross-border shipment challenges. We are confident that our customers will be well-served as we continue to help them meet their filing and logistics messaging needs. Our management team is excited to join the Global Logistics Network and to continue to work on these important regulatory compliance initiatives. (Quote by - Wael Aggan)
We expect from utilities what our customers expect from us, which is to supply a quality product. Our customers demand we focus on products that are reliable and make going about their day more convenient and easier. We expect from our utilities that they provide reliable power service so we can concentrate on our customer needs without having to set aside resources that do not focus on our customers' needs. (Quote by - Jim O'Neill)
There is no tyrant like custom, and no freedom where its edicts are not resisted. (Quote by - Christian Nestell Bovee)
Source Technologies developed the Kiosk Project Planner to offer our customers an easy way to work through some of the initial steps in planning a self-service deployment. Banks and retailers are aggressively looking for transactional kiosks that address their customer's specific needs and that also provide unique branding opportunities. By allowing the customer to choose their model, devices, applications, colors and implementation plan, we are enabling our customers to quickly and effectively scope their project, reduce their time-to-benefit and maximize their return on investment. (Quote by - Miles Busby)
Business Objects is known for the excellence of both its business intelligence applications and its exceptional customer support organization. With an industry leading product platform and a growing customer base, the need to continue to deliver exceptional customer service is paramount. We are delighted that Business Objects has selected Knova's service resolution management applications for customer service and look forward to a strong partnership. (Quote by - Bruce Armstrong)
Siebel has provided a consistent vision for the CRM industry for over a decade. With Customer Adaptive Solutions -- and everything they represent -- the company is laying out a new vision for customer facing applications that are more flexible and better able to accommodate customer input. This will enable Siebel users to be more responsive to customers and enable the kind of customer centric processes that drive loyalty and, ultimately, repeat business. (Quote by - Denis Pombriant)
Most business absolutely think charging your customer higher prices and decreasing the total quality of their product will increase their profits. That is absolutely false! The opposite is true because quality always, always, always attracts more customers and profits will increase greatly. (Quote by - Timothy John Waterhouse)
Customers want to know and have a say in what happens in the repair process of their vehicle. Basic communication between the insurance company and the customer regarding what will be done to repair their vehicle, parts types the body shop is going to use, and how long repairs will take goes a long way to increase customer satisfaction. (Quote by - Jeremy Bowler)
The bar has been raised for customer service expectations. You want your customer sales representatives and call center people to have a current view of who the customer is. Customers expect that these days. If you don't have that, you're damaged. (Quote by - Aaron Zornes)
Customers like to do business with whom they can see, reach, trust and relate to. (Quote by - Anwar Aleitani)
We recognize that delivering outstanding service to our customers is as important as the products we produce. Our sales and customer relations staff routinely participate in training to better understand our customer's needs. We also make sure to follow The Golden Rule: treat our customers as we would like to be treated. (Quote by - Sven Kramer)
The fourth quarter was outstanding for deposit growth. We added $281 million of deposits, nearly doubling the level needed to fund our strong loan growth of $144 million. Our relentless focus on the highest level of customer service has generated customer satisfaction scores that continue to exceed 90%, well above the comparable industry average of 75%. This is invaluable in building deposits through customer referrals while also maintaining and growing long-term relationships with existing customers. (Quote by - Jimmy Tallent)
J.Crew embodies the customer in Palm Beach and particularly in North Palm Beach. It's a classic customer, it's a relaxed customer, but it's an affluent customer. (Quote by - Al Ferris)
We are continually looking at ways to help our customers. We know there are many more opportunities to act on. Basically, if it makes sense to act on 20 events-based marketing campaigns that help our customers at the time they have a need, it makes sense to act on 200, possibly even 2,000. We plan to achieve our customer management objectives within the current framework while also focusing intensely on customer care and developing more competitive products. We still have a long way to go. (Quote by - C.F. Lin)
We do everything by custom, even believe by it; our very axioms, let us boast of free-thinking as we may, are oftenest simply such beliefs as we have never heard questioned. (Quote by - Thomas Carlyle)
We want to make sure our customers receive complete assistance and get all their questions answered as quickly as possible. The Customer Information Center allows customers to speak directly to a veterinarian who can answer health-related questions and provide complete information about the products included in the recall. We're committed to providing the most up-to-date information we receive, and will take aggressive steps to help our customers, retailers and distributors. (Quote by - Mark Brinkmann)
Snap Servers have always been a reputable, safe choice for customers, and the new Snap Server 500 series coupled with Snap's portfolio of data protection and management software, expands the choice customers have when deploying Network Attached Storage systems. With the Snap Server 500 family, customers now have several new options for primary and secondary storage at reasonable price points. These new Snap Servers enable customers to take advantage of solutions that utilize SAS or SATA technology to create a tiered storage environment that is driven by the value of the information and its accessibility and availability requirements. These servers are truly giving companies the total package of performance, data management and protection for all types of business data. (Quote by - Brian Babineau)
We believe custom installations from Harvey, the recognized leader in providing these professional services in our market, will be an appealing option for iO customers who have specialized needs, including the installation integration of high-definition home video and audio entertainment systems. Our Optimum-branded voice, video and high-speed Internet services are the most popular and highly rated in the nation, so it makes perfect sense to offer customers with specialized needs a seamless customer installation option from a top-rated partner like Harvey. (Quote by - Patricia Gottesman)
Delta's plan to upgrade JFK facilities will improve our customers' travel experience and make it more efficient and enjoyable to travel through one of the world's premier international gateways. Our customers should make no mistake that Delta is committed to New York and that this summer's expansion at JFK is an important step in offering enhanced service to customers in most every direction we serve from New York City. (Quote by - Jim Whitehurst)
Generally, they're very eager to resolve issues with their customers, to make accommodations to retain the customer. It's much easier to retain a customer than to find a new customer. (Quote by - Fritz Elmendorf)
Custom is the principle magistrate of man's life. (Quote by - Francis Bacon)
Downey Savings & Loan receives high ratings from its customers in California in areas related to personal service and for being customer focused. Downey customers are also twice as likely to visit a branch as their primary transaction method, which contributes to higher overall satisfaction levels. Multiple convenient locations and extended operating hours in supermarkets positively increase customer perceptions of convenience for Downey. (Quote by - Jeff Taylor)
Many, if not most, organizations now view consultative selling as the baseline, regardless of their industry, geography or customer base. Salespeople who succeed at developing these relationships do so by continuously understanding customer needs, and by providing solutions that help customers reach their goals. (Quote by - Sharon Daniels)
It's clear that wireless providers have made great strides in improving the quality of calls, especially in those areas that impact customer churn the most, such as calls that are dropped or disconnected. With an increasingly competitive environment and an increase in the number of services used in conjunction with a cell phone, carriers that offer superior network quality will improve their likelihood of attracting new customers and will increase customer retention. In fact, improving network quality is a beneficial financial incentive for wireless carriers, as customers experiencing at least one call quality problem are three times more likely to indicate they 'definitely will' switch carriers in the future. (Quote by - Kirk Parsons)
We started our planning by asking our customers what they needed. They needed continuous deployment options and a more strategic CRM... They wanted more than just a sliver of customer information. They wanted a full picture of the customer. (Quote by - Shai Agassi)
Alarms should be going off in Germany. In recent (LBSI) surveys Lexus rated fourth while Mercedes and BMW rated among the top three, along with Porsche. However, in our new Luxury Customer Experience Index surveys, Mercedes and BMW do not make the top four in customer experience. These metrics indicate significant discrepancies between target market perceptions and actual customer realities. Interestingly, in our brand reputation surveys Lexus rated by far the up-and-comer, and with its run-away customer experience rating among the wealthy, Lexus has arrived. (Quote by - Milton Pedraza)
This was a busy year strategically for our company and I am very proud of the entire team for all that we accomplished. We delivered a strong increase in wireless net customer additions and gains in average revenue per customer for the fourth quarter, capping a year where Alltel accelerated wireless growth by expanding our customer base and creating the nation's largest wireless network. This year we also launched a new brand with proof points that are resonating with our wireless customers. (Quote by - Scott Ford)
We commissioned this survey to capture a snapshot of the state of customer service in America today. The right attitude to customer service can make all the difference. Treating customers like people and providing service with a smile remain vital elements of delivering world-class customer care. (Quote by - John Pearson)
In one instance this quarter, a number of Level 3 customers and Cogent customers were hurt, .. I apologize to both sets of customers..We recognize that we have an obligation to customers of the Internet and, in this instance, we contributed to letting them down. (Quote by - Kevin O'Hara)
Customers aren't stupid. If you have a sophisticated customer who understands that it's much cheaper to transact with you online than it is in the store, retailers can reward that customer with lower prices [online], but again, you must make sure that the consumer understands that. As long as the company does a good job of informing the customer that there are price and inventory differences between online and offline, it's fine. (Quote by - Mark Rein)
These certifications confirm our commitment to product quality and customer satisfaction. I am very proud of the team effort that was put forth by our employees to obtain these certifications. Employees from Quality Assurance, Operations, Research and Development, Customer Service and Marketing all played key roles in reaching this goal. The auditors focused on quality management systems, production processes and controls, design controls, customer-related processes, and customer satisfaction measurement. The professionalism and knowledge of the entire ZEVEX team in these areas directly contributed to these certifications. (Quote by - David McNally)
They have 25 million customers, we have 5 million customers. We want to go directly after their customer base. (Quote by - Robert Price)
Thorough customers are our best customers. Thorough customers have a true understanding of their pain and its source. They make me prove how our product can deliver measurable ROI. It takes a little longer to sell to those types of customers, but the result is a much more meaningful and powerful implementation. (Quote by - Karl Pearson)
The costs we incur for paying for natural gas we have to pass on to the customer. We do everything we can to keep prices down because of our customers. One of the things we suggest to our customers is average billing. This is where your bill can be averaged out over 12 months. It is a big help and a good thing to do for our customers. (Quote by - Mike Richard)
The stronger you are at selling solutions, the more, of course, the customer is willing to pay, but also the longer you're able to keep that customer as your customer. (Quote by - Richard McLeod)
The trucking business is all about satisfying customers. We don't have a product to sell, so what we're really selling is the customer experience. If you really do a good job for customers, they'll come back and use you. (Quote by - Bill Zollars)
How well an online retailer manages chargebacks and fraud can aid customer retention and help build profits, Jeff Foster, executive vice president at Retail Decisions, told the conference. There are a lot of things in(Quote by - care involved in how you manage chargebacks. )
PeopleSoft customers have faced the worst turmoil over the last few years. Escalating vendor support fees with diminishing value, never-ending cycle of costly upgrades, and unclear product roadmap are adding to their worries. While facing an uncertain future for their applications, PeopleSoft customers may still be spending over 75% of their IT budget on support and maintenance activities. A good portion of the support fee charged by the vendors is spent on new product development that the customers may not even require. Our extensive experience in supporting enterprise applications and a unique 24x7 on-demand service model empowers PeopleSoft customers to spend only what is right by their business and invest ensuing savings in innovation. (Quote by - Punita Pandey)
If you count customer service as giving customers what they want, they have done a good job -- like Station (Casinos) has -- of giving customers quality food at the right price and decent value on their machines. (Quote by - Dennis Conrad)
Not being in tune with your customers is like living in an alternate reality; the way you think your customers feel about your product is not always the same as what your customers really think about your product. (Quote by - Bo Bennett)
Whether this customer drives in, phones in or clicks in, you as the dealer must develop an instant rapport with that customer and give them all of the information necessary to purchase from you. What you want to avoid is putting that younger buyer through a more traditional sales process from the past that when they finally weed through everything, they disconnect and go somewhere else. To succeed today, you must make sure these customers have the same experience on your lot that they had over the Internet. (Quote by - Marc Smith)
Lexus won by a wide margin, achieving a rating of 88 versus 83 for Porsche and 82 for Acura. Lexus customers rated it the most worthy of a price premium by a five-point margin. Lexus also posted the highest ratings in the critical Customer Retention and Customer Referral indices. (Quote by - Milton Pedraza)
Nortel is committed to helping customers like IKEA deliver unparalleled levels of customer service through next-generation contact center technology. To remain competitive, it's essential for organizations like IKEA to raise service levels and adapt to how customers may want to communicate with them. Nortel's contact center solution allows IKEA to meet this challenge head on and remove barriers of distance by giving agents the flexibility and agility to handle customer requests anytime, anywhere. (Quote by - Roxann Swanson)
The custom and fashion of today will be the awkwardness and outrage of tomorrow--so arbitrary are these transient laws. (Quote by - Alexander Dumas)
Our customers and prospects have long asked for a single enterprise-wide data connectivity vendor that can cover all platforms including the mainframe. This acquisition lets us meet all of our customers' data access requirements - regardless of their environment and where their data sits. And by acquiring the industry leader in mainframe access, we will continue our tradition of providing our customers with the very highest quality data connectivity products available anywhere. (Quote by - Rick Reidy)
Ancient custom has the force of law. (Quote by - Legal Maxim)
Take as a starting point that probably 80 percent of the companies in the world have customer information organized by product line, not by customer. Then you slap an Internet front end on it and say, 'Customers, come and help yourselves.' Guess what happens? Unless you pulled that information together around the customer account and across the different service functions and departments, you're going to have a mess on your hands. (Quote by - Patricia Seybold)
Our D.C., Maryland and Virginia customers are among the most demanding and tech-savvy in the nation and, while other wireless carriers play catch-up, we will continue to deliver the reliable and innovative services our customers demand. In 2006, we'll continue to focus on the fundamentals of our business -- providing the best network, superior customer service and advanced, innovative products and services -- day in and day out, one customer at a time. (Quote by - Tami Erwin)
Our number one priority at Arena is to support our existing community of hundreds of manufacturing customers around the world and to grow that customer base. Rick has a strong, 20+ year track record of building and managing sales organizations which deliver the customer care that mid-market manufacturers and their global supply chains need and driving double-digit year over year revenue growth. (Quote by - Michael Topolovac)
A customer service person is usually expected to focus on a specific customer, a specific question, and give the best possible answer, .. If you're raising the stakes on that customer service person and saying, 'Okay, now you have to essentially keep clear in your mind multiple questions,' the risk of either inaccurate or incomplete information being sent to customers rises. (Quote by - Mark Levitt)
You can't drive your own agenda, .. Customers drive your agenda for you. Customers cannot be disrupted, period. Oracle is a professional, ethical, large company. They're not going to disrupt any of our customers. (Quote by - Bruce Cleveland)
This new agreement builds on our very successful relationship with DirecTV. More than 523,000 customers have added DirecTV service to their BellSouth Answers bundle since 2004 -- a testament to the success of this relationship and this outstanding video entertainment offering. BellSouth and DirecTV have worked diligently to provide customers with unsurpassed value, quality and the highest level of customer support. (Quote by - David Scobey)
